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Privacy Policy

Effective Date: August 26, 2026

1. Scope of This Policy

This Privacy and Cookie Policy explains how AcademicBureau.com (the “Platform”) collects, uses, shares, and protects personal information when you visit the Platform, communicate with us, or use our editing, proofreading, reviewing, and related services (the “Services”). “We,” “our,” and “us” refer to the Platform’s operators. “User,” “client,” and “you” refer to anyone who accesses the Platform or purchases Services.

2. Information We Collect

Depending on how you use the Platform, we may collect:

  • Contact details, such as your name, email address, and telephone number;
  • Ask for information, including request details, subject area, and preferred timeframe;
  • Communications with our support team and Editors;
  • Transaction information, while full card details are normally handled by payment providers;
  • Technical information, such as your IP address, browser, device, operating system, referring pages, and Platform activity; and
  • Preferences, feedback, and information you choose to provide.

Please do not provide personal information that is unnecessary for the Services.

3. How Information Is Collected

We collect information directly from you when you submit a request, upload content, make a payment, contact us, or provide feedback.

Certain technical information is collected automatically through cookies and similar technologies. We may also receive limited information from payment, analytics, communications, or fraud-prevention providers.

4. How We Use Information

We may use personal information to:

  • Provide, manage, and improve the Services;
  • Match requests with suitable Editors, who act as independent company contractors;
  • Process payments and refund requests;
  • Communicate about requests, support, policies, and service updates;
  • Personalize and maintain the Platform;
  • Prevent fraud, misuse, and security incidents;
  • Analyze performance and user experience; and
  • Meet legal, accounting, and regulatory obligations.

We may also use aggregated or de-identified information that cannot reasonably identify you.

5. Cookies and Similar Technologies

Cookies are small files stored on your device. We may use session cookies, which expire when you close your browser, and persistent cookies, which remain for a set period.

Cookies may include:

  • Essential cookies: Support security, navigation, forms, payments, and core features;
  • Preference cookies: Remember your selected settings;
  • Analytics cookies: Help us understand traffic and improve performance; and
  • Advertising cookies: Where used, measure campaigns or support relevant advertising.

Some cookies may be placed by third-party providers and governed by their own privacy policies.

6. Cookie Choices

You can block, delete, or limit cookies through your browser settings. Where a consent tool is available, you may use it to accept, reject, or manage non-essential cookies. Disabling essential cookies may prevent parts of the Platform from working properly.

Where required by law, we recognize supported universal opt-out signals, such as Global Privacy Control, for the browser or device sending the signal. We do not respond to other “Do Not Track” signals unless legally required.

7. When We Share Information

We may share personal information with:

  • Editors who require it to provide the requested Services;
  • Providers supporting hosting, payments, communications, analytics, security, and customer care;
  • Professional advisers, insurers, regulators, courts, or law enforcement where reasonably necessary;
  • Parties involved in a merger, financing, sale, restructuring, or transfer of the business; and
  • Other parties when you direct us or provide consent.

Providers and Editors receive only the information reasonably needed for their roles and are expected to protect it appropriately.

8. Sale, Sharing, and Targeted Advertising

We do not sell personal information for monetary payment. If we engage in activities treated as a “sale,” “sharing,” or targeted advertising under applicable state law, eligible users may opt out through the method displayed on the Platform or by contacting us.

We do not knowingly sell or share the personal information of anyone under 16.

9. Retention, Security, and International Processing

We retain personal information only as long as reasonably necessary for service delivery, legal compliance, accounting, security, and dispute resolution. Information is then deleted, anonymized, or securely stored where continued retention is legally required.

We use reasonable administrative, technical, and organizational safeguards. However, no online service can guarantee absolute security.

Information may be processed in the United States and other countries where our Editors or providers operate. Those countries may have different privacy laws, and we take reasonable steps to protect transferred information.

10. U.S. State Privacy Rights

Depending on your state and subject to legal exceptions, you may have the right to:

  • Request access to, correction of, or deletion of personal information;
  • Obtain a portable copy of certain information;
  • Opt out of its sale, sharing, targeted advertising, or certain profiling;
  • Limit certain uses of sensitive information; or
  • Appeal a denied privacy request.

We will not unlawfully discriminate against you for exercising your privacy rights.

To submit a request, contact us using the details below. We may verify your identity before responding. An authorized agent may act for you where permitted and appropriate proof of authority is provided.

11. Children’s Privacy

The Platform and Services are intended for users aged 18 or older. We do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it. Parents or guardians may contact us with concerns.

12. Policy Changes and Contact Information

We may update this Policy to reflect changes in our practices, technology, or legal obligations. The updated version will be posted with a revised effective date. Significant changes may also be communicated through the Platform or other appropriate means.

For privacy questions, cookie choices, or rights requests, contact:

Email: [email protected].